Privacy Policy

This Privacy Policy exists to inform you about your data rights and how we handle personal information on our platform. We are committed to transparency, so please read this policy carefully to understand what happens with your data.

Purpose of the Privacy Policy

The purpose of this Privacy Policy is to explain how we collect, use, store, and protect your personal information when you use our site and services. By using our platform, you agree that you have read and understood this policy.

Scope of Application

This Privacy Policy applies to all users of our site and services. It covers the collection, use, storage, and protection of personal data, as well as other related matters. By using our platform, you imply your consent to this policy's terms and conditions.

Consent Clause

By using our site and services, you explicitly consent to the practices described in this Privacy Policy. We will not collect, use, or share your personal information without your explicit consent, except where required by law or necessary for contractual purposes.

Data We Collect

We collect various types of data from you, including:

• Personal Information: name, email address, date of birth, physical address, etc.
• Account Info: username, password, payment details
• Technical Data: device information, IP address, browser type, cookies
• Usage Data: site activity, login logs, game interactions

How We Use Your Data

We use your data for the following purposes:

• Creating and managing accounts: to verify identity, authenticate logins, and manage account settings
• Processing deposits and withdrawals: to facilitate financial transactions and manage your balance
• Providing customer support: to assist with inquiries, complaints, or other issues
• Bonus eligibility and responsible gambling monitoring: to ensure compliance with gaming regulations and protect users from excessive play
• Improving the site and personalizing your experience: to enhance user engagement, offer relevant content, and improve overall performance
• Fulfilling legal and regulatory obligations: to comply with applicable laws, regulations, and industry standards

Cookies and Tracking

We use cookies to personalize your experience, remember preferences, and track site activity. Cookies can be categorized into:

• Essential cookies: necessary for website functionality and security
• Analytics cookies: used for performance monitoring and improvement
• Marketing cookies: employed for targeted advertising and promotional activities

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some site features.

Legal Basis for Processing

We process your personal data on the following grounds:

• Contractual necessity: necessary for account creation, deposits, and withdrawals
• Legal obligations: compliance with applicable laws, regulations, and industry standards
• Legitimate interests: enhancing user experience, improving site performance, and protecting users from excessive play
• User consent: explicit agreement to specific data processing activities

Data Sharing and Disclosure

We may share your personal data with:

• Payment processors for transaction management
• Gaming providers for content delivery and monitoring

Personal data is not sold, but we may disclose it where required by law or necessary for contractual purposes. We will always strive to limit data sharing to what is strictly necessary.

Data Storage and Retention

We store personal data securely on our servers for as long as necessary to fulfill the purposes described in this policy. We retain data for:

• Contractual obligations
• Regulatory requirements
• Statutory limitations for civil claims

Data is stored in accordance with industry standards and best practices.

Security Measures

We take the security of your personal data seriously. We employ various measures to protect against unauthorized access, including:

• SSL encryption for secure connections
• Access controls and authentication processes
• Regular monitoring for potential threats and vulnerabilities

Your Rights

As a user, you have the following rights under data protection laws:

• Access, update or delete your data: request access to, correct or remove your personal information
• Withdraw consent or object to processing: withdraw consent for specific data processing activities or object to further processing based on legitimate interests
• Contact the casino to exercise rights: reach out to our support team at [email protected] with any questions, concerns, or requests regarding your personal data.

International Data Transfers

We may transfer personal data outside your country or EEA for the purposes described in this policy. To ensure the protection of your data, we implement safeguards such as Standard Contractual Clauses.

Third-Party Services

Please note that external links or services have their own privacy policies and are not covered by this Privacy Policy. King Billy Casino is not responsible for external content.

Policy Updates

We reserve the right to update this Privacy Policy at any time without prior notice. We will notify you of changes through our website or email notification. Continued use of our platform implies acceptance of the updated policy.